Shipping Policy
Shipping Policy
Last updated: June 2026
At Keef Care, we strive to deliver your orders as quickly and safely as possible. Please read our shipping policy below.
1. Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or UAE public holidays will be processed on the next business day.
2. Shipping Destinations
We currently ship to:
- United Arab Emirates (UAE)
- Saudi Arabia
- Kuwait
- Bahrain
- Qatar
- Oman
- World wide such as USA , UK , Canada and South Africa.
For inquiries about shipping to other countries, please contact us at info@keefcare.com.
3. Delivery Timeframes
- UAE: 1–2 business days
- GCC Countries: 2–5 business days
Delivery times are estimates and may vary due to courier delays, customs processing, or peak seasons.
4. Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight. We offer free shipping on qualifying orders — the threshold will be displayed at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your shipment via the courier's website.
6. Customs & Duties
For international orders outside the UAE, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our shipping rates.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us and we will investigate with the courier on your behalf.
8. Contact Us
For shipping inquiries, reach us at:
Email: info@keefcare.com
Phone/WhatsApp: +971 56 663 0391